Playlistation
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Privacy Policy

Last updated: 10/29/2026

Who is responsible

Thomas Bernard, entrepreneur individuel (a French sole trader), runs Playlistation from France and is responsible for your data. Questions: dpo@playlistation.com. See also the legal notice and the terms.

Minimum age

You must be at least 15 to use Playlistation.

What we collect and why

  • Your Spotify account: profile, email address, Liked Songs and playlists, sent by Spotify when you sign in. You sign in on Spotify’s own page: we never see your password, and you can remove our access at any time in Manage apps.
  • What you create: your playlists, settings and library backups.
  • Your subscription: your plan and payments. We never receive your card details.
  • Technical data: sessions, usage measurements, error reports and protection against abuse. We use your IP address to show your country’s prices, and we do not store it. IP address data powered by IPinfo (CC BY-SA 4.0 licence).
  • On the playlistation.com website: with your consent, the pages you view and the messages you write in the support chat.

This data lets us run your account, build your playlists, write to you, and protect and improve the service. Our legal grounds: the contract you accept, your consent (non-essential cookies, which the website asks for separately for each purpose, and optional emails), our legitimate interest in running and protecting the service, and our legal obligations (invoices).

Optional emails

We email you about new Playlistation features, or send you a recap of your playlists, only if you asked for it. You can stop them at any time in Settings or with the link in each email. We keep your answer and its date while your account exists, so we can show what you chose. We also keep the list of updates your account received by email, until the account is deleted.

Where it is stored

On a server rented from OVH SAS in Roubaix, France.

Who else receives data

We do not sell your data to anyone, and we show no ads. These providers process some of it for us. Transfers outside the European Union, in particular to the United States, rely on the EU–US Data Privacy Framework or the European Commission’s standard contractual clauses.

  • Spotify, the source of your music data. Its player, in the website’s docs, loads only if you accept it and press play. Spotify is responsible for its own processing and is a third-party beneficiary of this policy: it may enforce it directly.
  • Stripe, payments.
  • Resend, email delivery.
  • Featurebase, support chat, feedback and product updates. On the website, the chat loads only if you open it and accept it.
  • PostHog , usage statistics, on servers in the European Union.
  • Sentry, error reports.
  • Cloudflare, protection and fast access to the website and the app (your exchanges with our servers pass through theirs), and, with OpenAI, the AI features. These receive neither your name nor your email address.

Cookies and storage in your browser

Without asking you, we only use what the app and the website need to work, as the CNIL allows. The record of your cookie choices is one of them. Everything else needs your consent. We use no advertising trackers.

On the website, we ask for your consent separately for each purpose:

  • visit counting (PostHog), in the banner at the bottom of the page;
  • the support chat (Featurebase), when you click its button;
  • Spotify’s player in the docs, above the songs you can play.

Each one sets its cookies only after you accept. You can change your mind at any time in the app’s settings, and on the website with the Cookie settings link at the bottom of every page, which has one switch per purpose. The Spotify player’s cookies stay on Spotify’s site: to remove them, clear them in your browser’s settings.

How long we keep it

As long as your account exists. When you delete it, we erase your data and cancel your subscription. Invoices stay with Stripe, as accounting law requires. Your cookie choices are kept in your browser for six months, then we ask again.

Your rights

You can access, correct, export or erase your data, restrict or object to how we use it, and withdraw any of your consents at any time. You delete your account yourself in the app. For anything else, write to dpo@playlistation.com from the email address of your Spotify account. You can also complain to the CNIL, the French data protection authority.